If you give us a call or stop by the Box Office here at Civic Theatre, you will be greeted by one of our Box Office Team Members. These are the smiling staff members who will help you with everything from purchasing tickets to answering your questions.

Since there are some new faces, we wanted to introduce them so you know who you will be chatting with!


Robbie is a recent graduate who studied Film and Media production. He just moved back to Grand Rapids after living in Los Angeles for an internship in the casting department of CBS studios. He is currently working with Sundance to create a film for young adults. When he isn’t working you can find him learning about world mythologies. He’s excited to be working at Civic Theatre especially since he is a simple elevator ride away from the costume shop. “If you come buy tickets in person I might be in a full Victorian era ball gown going about my day.” 

Ian is currently working towards his Bachelors in Theatre with a minor in Business Administration at Aquinas College. His dream is to run his own theatre company one day that can offer all the amazing opportunities he has been given by the theatre community. When he isn’t working you can find him pursuing other theatre related projects as a performer, crew, director, board member, or play selection committee member. He loves being part of the theatre community in Grand Rapids so of course, Civic Theatre was a natural fit. “It warms my heart to see all the new people that walk into Civic Theatre on a regular basis. It shows just how united we are with the amazing Grand Rapids’ artistic community.”

About a year and a half ago, Jenni returned to Grand Rapids after a 20 year career at Walt Disney World as an Entertainment Manager. She is no stranger to Civic Theatre – she interned here during high school for Jeralyn Pinsky. Her time here inspired her to make entertainment into a career. When she isn’t in the box office, she is currently taking classes at Grand Rapids Community College focusing on Art and Music. She loves to travel and learning to bake with her new mixer. She shares, “Civic Theatre helped me become who I am today.”