Any Flex Subscribers with remaining flex credits for the 2019-2020 Season should have received an e-mail survey last fall prompting them to either donate the full value of their tickets, donate part of the value of their tickets, or to receive a Credit Certificate in the mail.

If you have your credit certificate, you may redeem your credits over the phone or in person through our Box Office. Please call or email us (616.222.6650 |

If you cannot find your credit certificate or believe you should have received one but never did, please call or e-mail our Box Office and we will look into your account personally.